Orders
Orders can be placed through our website or by calling us during regular business hours.
If you would like to place an order over the phone, please contact us at 864.225.4542
Monday through Friday 10:00 am – 6:00 pm EST
Saturday 10 am - 4 pm EST
Closed Sunday
Order Processing
Our standard processing and shipping time is 5 to 7 business days. If your order doesn’t arrive in 7 business days, you can check its status online or by calling us at 864.225.4542 from Monday through Friday 10:00 am to 6:00 pm and Saturday 10 am to 4 pm EST.
You will receive an email with the order update of "completed" once your gift card has been processed and sent out.
Checking Your Order Status
You can retrieve information on a pending order by logging into your Lilia Day Spa account and clicking on My Account or by calling us at 864.225.4542 from Monday through Friday 10:00 am – 6:00 pm EST and Saturday 10 am to 4 pm EST.
Shipping
Orders are shipped Monday through Friday, excluding federal US holidays. Orders will be processed and shipped within 5 to 7 business days from the time of placing the order. Orders are only accepted when billed and shipped within the United States.