Return policy for Online Purchases:
We are happy to accept returns within 30 days of purchase and with valid receipt and order confirmation. Please note that pricing of products are subject to change and without exception we cannot accept any items that have been opened or used. All refunds are for Spa Credit Only. No cash refunds.
We are not responsible for lost or damaged goods once the merchandise is placed in the hands of the carrier. In case of damage or loss, notify the carrier immediately to file a damage claim. . In an effort to deliver all products in a suitable manner, your order may be fulfilled in multiple shipments dependent upon inventory levels. If any item in your order is delayed or back-ordered, we will ship the items when they become available. Please Note: All orders are shipped Monday through Friday only during regular business hours. Sunday delivery and/or overnight air shipping is not available. Delivery time is from point of order fulfillment, not order placement.